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Customer Service Training Series

Plan WitWorks
Group of women wearing casual and semi-formal clothing, smiling and laughing together indoors.
Group of women standing in a line indoors, laughing and smiling, with one woman holding a decorated box with a green candle on top.

Service teams need confident communication. WitWorks’ Customer Service Training Series uses improv training to teach your staff how to stay present, adjust to customer needs, and respond with calm clarity. You learn how to build trust in small moments and handle tension without losing your footing. The sessions keep people moving and focused on real service skills.

What You’ll Experience

Checklist with four green checkmarks next to each item on a list about improv training for customer-facing teams, including multi-session training, listening habits, managing tough conversations, and empathetic service tools.
A lively group of people dancing and socializing at an indoor event in a conference room.

What Teams Love

  • Quote by Jodi EBAY Legal Team about doing improv for the first time, highlighted with a yellow background, with a small cartoon cloud with a face and headphones below, on a white background.
  • Quote about positive workplace moments with a small illustration of a person thinking with a speech bubble, on a light green background.
  • Quote about team building, with a yellow highlight behind the text, and a small drawing of a lamp at the bottom, attributed to Rusty Bucket Leader.
  • Quote about decision making and trust, with a stylized question mark icon at the bottom, attributed to anonymous marketing at OSU.
  • Quote by Ryan, Quality Leader at Bobbie, on a light green background with a baby pacifier illustration at the bottom.

Here's Our Process

  • 1. Schedule a FREE Consultation

    Head to our scheduler and book a time to chat with us. We'll discuss your team and your learning objectives.

    Schedule a Free Consultation

  • 2. WitWorks Creates Your Proposal

    We’ll send you a customized proposal of services based on your consultation.

  • 3. Book and Create

    With the event date booked and the contract signed, WitWorks prepares your custom event agenda or training curriculum.

  • 4. The Big Day

    Now for the fun part! WitWorks will lead the custom event that your team is sure to remember fondly for years to come.

  • 5. We Measure Success

    After the event, WitWorks will survey your team to find out their biggest takeaways. We'll share this data our client as well as any actionable performance feedback from your event facilitator(s).

    Let's Get Started